SoftTelRGWebSureQTool

Privacy Policy

Last updated: 2026-08-11. This policy describes how SoftTelRG LLC (“SoftTelRG”, “we”) handles personal information collected via the WebSureQTool website and related services.

1) What we collect

  • Contact and support data: information you submit through our Contact page (such as name, email, and message) and any follow-up communications.
  • Account and entitlement data (if enabled): identifiers needed to associate subscriptions with the desktop app (for example, when using Microsoft or Google sign-in).
  • Billing data: subscription and payment status metadata. We do not receive or store full payment card numbers; payments are processed by our billing provider(s).
  • Technical and security data: basic logs needed to operate and protect the website (e.g., request timestamps, high-level error diagnostics, and rate-limit events).
  • Website analytics and advertising measurement: the website uses Google Analytics (GA4), Google Ads conversion measurement, and Vercel Analytics to understand page usage and measure actions such as downloads and subscriptions. These tools may set cookies and collect usage signals such as pages visited, referrer, and approximate location derived from IP. This applies to the website only — the desktop app contains no analytics.

2) What we do not collect

  • No test artifacts uploaded by default: WebSureQTool is designed to be database-less. Your suites, datasets, run artifacts, and reports are stored in your own workspace folders.
  • No hidden telemetry in the desktop app: the app does not send usage analytics. Its only network calls are the ones you initiate (your own test runs), the consent-based update check, and optional sign-in/entitlement when you enable them. If any optional telemetry is ever introduced, it will be clearly documented and configurable before release.

3) How we use information

  • Provide and operate the website, downloads, guides, and assistant features.
  • Respond to inquiries and provide support.
  • Process subscriptions and manage access/entitlements (when enabled).
  • Protect the service from abuse, spam, and security threats.
  • Improve documentation and user guidance based on aggregated feedback and operational signals.

4) Service providers and integrations

We may use third-party services to operate WebSureQTool. These providers process data under their own policies and terms. Examples include:

  • Vercel for website hosting and delivery.
  • GoDaddy (or another registrar) for domain registration and DNS management.
  • GitHub for source control and (optionally) hosting download assets/releases.
  • Billing provider(s) for payment processing and subscription management.
  • Microsoft and Google for optional sign-in/identity flows (where enabled).
  • Google Analytics and Google Ads for website usage analytics and advertising conversion measurement, and Vercel Analytics for aggregate website performance and traffic insight.

Mention of these services does not imply endorsement or an official partnership unless explicitly stated in a written agreement.

5) Cookies

The website uses essential cookies for site functionality (for example, basic session handling and abuse protection), and analytics/advertising cookies set by Google Analytics (GA4) and Google Ads to measure site usage and ad conversions. Where consent rules apply, analytics and advertising cookies stay off until you accept them in the cookie banner, and your choice is remembered and honored via Google Consent Mode. You can also block or delete cookies in your browser settings; essential site functions do not depend on analytics cookies. The desktop app does not use cookies or analytics.

6) Data retention

We retain personal information only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law (for example, billing and tax records). Desktop workspaces and automation artifacts remain under your control.

7) Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure; you are responsible for protecting your workspace folders and credentials in your own environment.

8) Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To make a request, contact us using the Contact page.

9) Changes to this policy

We may update this policy from time to time. We will post the updated policy on this page with a revised “Last updated” date.