SoftTelRG

Driver mismatch fixes (Chrome/Edge)

Tags: driver, chromedriver, edgedriver, mismatch, session not created, driver mismatch
What it is
A troubleshooting checklist for common Chrome/Edge driver mismatch issues.

Why it’s needed
- Driver mismatches are the #1 cause of ‘sudden’ UI automation failures.
- Quick, consistent fixes reduce downtime and support burden.
- Enterprises need repeatable remediation steps.

Benefits
- Restore automation faster after browser updates.
- Reduce flakiness and false negatives in CI/CD.
- Clear playbook for developers and QA.

How to use it in WebSureQTool
1) Confirm your browser version (Chrome/Edge).
2) Confirm the driver version matches (major version alignment is key).
3) Re-import the correct driver into the Workspace and re-validate.
4) If running in locked-down environments, confirm permissions for launching the browser and driver executable.
5) Re-run a small smoke suite to validate end-to-end.
Need help?

Use the Intelligent Assistant for guided troubleshooting and next actions.

Open Assistant